Workplace communication = money!Train your employees and survive the hard times Thousands of businesses fail each year and millions of people lose their jobs. Therefore, be called a serious look at your company and its ability to survive. Every company needs an extra edge to rise head and shoulders above the competition. If the company does not develop additional edge, it is a very good chance it will fail, and you are another casualty of this fragile economy. This is a demanding market and potential customers require excellent service ? and they want it with a smile. They expect courteous treatment, and if they don?t get it, they will look elsewhere. To avoid this situation, each person in your company should put forth extra effort to make the company look top notch, and worth doing business with your need to train every Member of the company effective workplace communication, training them in communication and negotiation skills, corporate communication, and employee communications. For example, ask yourself these questions: who answers the phone in your company? Who welcomes customers if they enter into your place of business? If you do not, do you know who and how the employee is qualified? How do staff members communicate with each other? Your company?s employee turnover or employment was continuous productivity problem? Promote your business in a productive employee communication? they are extremely important questions to ask and answer. At stake could be your company?s future. Pretend for a minute that I am a potential customer (physician) who wants to spend $ 150,000 on a product or service at your company. Call your business to make an appointment and are faced with a grumpy receptionist, snapping his gum and speaking with his collaborator while answering the phone. What are the chances that I will make an appointment? And even if I do, that I greet the door when you arrive at your workplace? Is someone with an ?attitude?, or someone who is too busy talking with a colleague to bother with me? Or is someone who has difficulty with the English language? Or someone who looks and dresses like a street Walker? Now what are the chances that the business will get my business? However, let?s say I ignore all this and make arrangements for use e-mail because going into your place of business dismays me. Now, receive e-mail from one of your employees who failed to use the check spelling before sending e-mail to me, the subject line is empty. Also, they are faced with my name instead of my title and surname. She sincerely believes that I still want to do business with you? For the scenario above, it is clear that appropriate and effective communications between the client and staff is important, as is effective communication among staff. Remember, the client on the market today are looking for fast service and outstanding. If this client access to package together with the degree of respect and effective communication of staff, are the opportunities you get customers to do business. Cast your mind back, either by the business office or a local burger joint; were the people greeted the smile? You can even view the greeting of the employee?s award of the order? Did you get it you know? More than likely not! However, if these workers were trained in effective communication, your experience would have been quite different. Please enter your company?s benefits to communications coach. It would increase significantly their own employee/customer communication, Office communication, all of which refers to the bottom; the company?s profit margin. Interactive communications workshops for the benefit of its own staff and to give your business the foot upwards. Therefore, the failure to train the staff and the effective loss of the right of the authors and the potential $ 150, 000-the customer is only a bad business. Peter Lett Communications ? Peter Lett is a published author and expert in Communications & consultations and communication workshops, seminars and business coachingwww.peterlett.com specializes in
Related BlogMe News Videos
Loading...
modern warfare 3 hawthorne mcafee mcafee t.i. t.i. avant garde
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.